Consumers are entitled to the right of cancellation according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominately not attributed to a commercial or independent professional activity:
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.
To exercise the right to cancel, you must inform us (Paket24 GmbH, Regattastr. 55, 12527 Berlin, Germany, Tel.: +49(0)3036436320, Fax: +49(0)30364363229, E-Mail: Email: email@example.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).
You can also electronically fill in and submit the cancellation form on our website: https://pixi.co/uk/cancellation. If you use this form we will immediately send you a confirmation of the receipt of the cancellation (e.g. by email).
It is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired to meet the cancellation deadline.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exlusive residence and address of delivery are located outside of the European Union.
1) Please prevent damage to and contamination of the goods. Please return the goods in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage.
2) Please do not return the goods freight forward.
3) Please note that the above general information in section 1 and 2 is not a precondition for effectively exercising your right to cancel.
If you wish to cancel this contract, please complete and submit this form.
Fax: +49 (0)30364363229
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
Ordered on (*) ____________ / received on (*) __________________
Name of client(s)
Address of client(s)
Signature of client(s) (only if this form is notified on paper)
(*) Delete as appropriate